ArcGIS Pro Installation Instructions

ArcGIS Pro 2.3.3 Installation Instructions

ArcGIS Pro licensing is handled through ArcGIS Online, which all San Francisco State University affiliates can access as long as they have a valid university email address. To get set up with the software you will need to download it and then log in with your SFSU credentials. Please note that ArcGIS Pro is not compatible with a Mac operating system and runs on Windows only.

Step 1: Review Compatability Requirements

Review the ArcGIS Pro system requirements to ensure the software will be compatible with your computer

Step 2: Downloading and installing ArcGIS Pro

There are two ways to obtain the software including copying it from the Geography department server or downloading it from the Institute for GIS Box folder. Choose one of the following two methods.

A. SF State Box Folder:

  • Go to https://sfsu.box.com/v/ArcGISPro2-3 and log in with your SF State credentials  prompted (i.e., your 9-digit id number and associated password)
  • Make sure you have Microsoft .NET Framework 4.6.1 installed
  • Double-click on the ArcGISPro installer called ArcGISPro_23_167023.exe in the v.2.3 folder
  • Next install the three patches called ArcGIS_Pro_231_167399.msp, ArcGIS_Pro_232_167995.msp, and ArcGIS_Pro_233_168940.msp in the v.2.3 folder (install each patch one at a time starting with 231, then 232, then 233 by double-clicking on each .msp file once downloaded to your Microsoft Operating system) 

B. Department Server:

  • Copy the Q:\Software\ArcGIS Pro 2.3 folder onto a flash drive (note it's ~1.52 GB) and save it on your computer.
  • Make sure you have Microsoft .NET Framework 4.6.1 installed
  • Double-click on the ArcGISPro installer called ArcGISPro_23_167023.exe in the v.2.3 folder
  • Next install the three patches called ArcGIS_Pro_231_167399.msp, ArcGIS_Pro_232_167995.msp, and ArcGIS_Pro_233_168940.msp in the v.2.3 folder (install each patch one at a time starting with 231, then 232, then 233 by double-clicking on each .msp file once downloaded to your Microsoft Operating system) 

Step 3: Licensing

Note that you MUST be connected to the internet. ArcGIS Pro is licensed through our ArcGIS Online SF State organization using your SF State SSO credentials (same 9-digit ID you use to check e-mail or your grades). Once you have signed into SF State's ArcGIS Online organization, you will automatically be assigned an ArcGIS Pro license and can use the same process to license the software, which you downloaded to your computer in Steps 1 & 2. 

Step 4: Updating to a new version

When updating between an older version of ArcGIS Pro to v. 2.3, you have the option to click on the About ArcGIS Pro tab and choose to update to the latest version, however, note that you may need to uninstall  the old version of your ArcGIS Pro software if relic folders have not been successfully overwritten. *Note if you are taking a class with us at San Francisco State, it is usually a good idea to use the same version of ArcGIS Pro on your home computer that we have available on campus. This will reduce the problems you encounter with lab exercises.

Some useful ESRI references you may find helpful:

If you have trouble with installation, ask your SFSU GIS site license administrator for instructions to contact ESRI Technical Support.